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Instacart Challenges New York City’s Delivery Worker Laws

Grocery delivery worker in NYC with skyline in background

New York City, December 25, 2025

Instacart has filed a lawsuit against New York City, contesting new regulations that mandate higher pay and tipping options for grocery delivery workers. The company argues that these laws could significantly disrupt its business operations and raise costs for consumers. Notably, the legal action targets Local Law 124, which sets minimum pay standards, and Local Law 107, which requires mandatory tipping. Instacart claims compliance may endanger job opportunities for many of its workers in NYC and affect local grocery sales.

New York City, NY

Instacart Challenges New York City’s Delivery Worker Laws

Instacart has initiated a lawsuit against New York City over recently enacted legislation that demands higher pay and specific tipping protocols for grocery delivery workers. The company asserts that these new laws pose significant challenges to its business operations and threaten to raise costs for consumers.

The Legislative Landscape

The lawsuit specifically targets Local Law 124, which mandates that grocery delivery workers receive the same minimum pay as restaurant delivery workers, and Local Law 107, which requires consumers to have the option to tip at least 10% of the purchase price or type in the desired tip amount manually. Instacart contends that compliance with these regulations could eliminate earning opportunities for approximately 40% of its shoppers in the city, escalate delivery costs for consumers, and adversely affect sales for local grocery stores. The company argues that the laws also infringe on existing state and federal regulations regarding worker compensation and interstate commerce.

Context of Instacart’s Legal Action

This lawsuit is part of a broader narrative surrounding Instacart’s regulatory challenges. In December 2025, the Federal Trade Commission announced a $60 million settlement over accusations of deceptive advertising practices, including misleading claims related to free delivery and a “100% satisfaction guarantee.” Although Instacart denied any wrongdoing, the settlement was deemed necessary to enable the company to continue its operations smoothly. Furthermore, in August 2025, the company expressed its opposition to a New York City bill aimed at increasing driver pay to $21.44 per hour, arguing that such a move would undermine its business model and reduce consumer access to affordable grocery delivery services.

Potential Implications for the Gig Economy

The outcome of this lawsuit could yield profound implications for the gig economy, particularly for companies involved in the delivery sector. As various stakeholders monitor the case, the potential effects on labor laws, operational frameworks, and consumer costs are significant. The tension between enhancing worker pay and maintaining affordable services presents a complex challenge for policymakers, businesses, and consumers alike.

The Importance of a Balanced Approach

As New York City navigates the delicate balance between worker rights and the sustainability of delivery services, it reflects a larger trend impacting small businesses and entrepreneurs. A well-considered regulatory environment can foster innovation and allow businesses to thrive while ensuring fair compensation for workers. It remains crucial for city regulators to evaluate how these new laws will influence local economic dynamics, particularly in the fast-evolving gig economy.

Conclusion

The challenges faced by Instacart offer an important glimpse into the complexities of labor law and the gig economy in New York City. As the lawsuit unfolds, it highlights the need for a regulatory approach that supports entrepreneurship and economic growth while prioritizing fair compensation for workers. New Yorkers are encouraged to stay informed and engaged with these developments, as they will undoubtedly shape the future landscape of many local businesses and services.

FAQ

What is Instacart’s lawsuit about?

Instacart is suing New York City over new laws that require higher pay and tipping options for grocery delivery workers, arguing that these regulations could disrupt its business and increase costs for consumers.

Which laws are being challenged?

The lawsuit targets Local Law 124, which mandates equal minimum pay for grocery delivery workers and restaurant delivery workers, and Local Law 107, which requires consumers to be given the option to tip at least 10% of the purchase price or manually enter the tip amount.

What are Instacart’s main arguments in the lawsuit?

Instacart argues that the laws threaten to eliminate earnings opportunities for 40% of its shoppers in New York City, raise delivery costs for consumers, and reduce sales for local grocers. The company also contends that the laws infringe upon state and federal regulations governing worker compensation and interstate commerce.

Has Instacart faced other legal challenges recently?

Yes, in December 2025, the Federal Trade Commission announced a $60 million settlement with Instacart over allegations of deceptive advertising practices, including misleading claims about free delivery and a “100% satisfaction guarantee.” Additionally, in August 2025, Instacart opposed a New York City bill that would increase driver pay to $21.44 per hour, arguing that it would negatively impact its operations and the affordability of grocery delivery services for consumers.

What could be the impact of this lawsuit?

The outcome of this lawsuit could have significant implications for the gig economy, particularly for companies operating in the delivery sector. It may affect labor laws, business operations, and consumer costs, depending on the court’s decision.
Feature Description
Instacart’s Lawsuit Legal action against New York City challenging new laws on worker pay and tipping requirements for grocery delivery services.
Targeted Laws Local Law 124 (equal minimum pay for grocery and restaurant delivery workers) and Local Law 107 (mandatory tipping options for consumers).
Instacart’s Arguments Claims that the laws threaten earnings for 40% of shoppers, increase delivery costs for consumers, and infringe upon state and federal regulations.
Recent Legal Challenges FTC settlement over deceptive advertising practices and opposition to a New York City bill increasing driver pay to $21.44 per hour.
Potential Impact Possible significant implications for the gig economy, affecting labor laws, business operations, and consumer costs, depending on the lawsuit’s outcome.

Now Happening on X

  • @LegalRideshare (December 20, 2025): The lawsuit claims New York legislation requiring food delivery apps to display government-mandated messages violates the First Amendment and could deter customers. View on X
  • @CMShahanaHanif (December 19, 2025): At today’s NYC Council meeting, we passed bills protecting gig workers, including Deliveristas and Uber/Lyft drivers, by ensuring apps can’t deactivate them without just cause despite their full-time status. View on X
  • @NYCCouncil (December 19, 2025): Bills INTs 276-A and 1332-A prohibit high-volume for-hire vehicle and delivery services from deactivating drivers or app-based workers without just cause, economic reason, or legal requirement. View on X
  • @ogangrymexican (December 20, 2025): Instacart settled a $60 million class-action lawsuit for deceiving shoppers by pocketing tips, inflating fees, and other practices in the gig economy. View on X
  • @AlBuffalo2nite (December 21, 2025): In a blue sanctuary city like NYC, gig delivery is broken with issues like missing items, no consequences for drivers, and platforms ignoring complaints. View on X
  • @MangTheChee (December 19, 2025): New tipping rules incentivize employers to rely more on tips, leading to increased harassment of consumers and failing to address root problems for a small subset of workers. View on X

Deeper Dive: News & Info About This Topic

HERE Resources

New York Enacts Landmark Consumer Protection Law
New York’s Minimum Wage Set to Rise: What It Means for Businesses
DoorDash and Uber Eats Challenge New York City’s Tipping Law
New York State Minimum Wage Increase Announced
Instacart Challenges New York City Laws Affecting Delivery Services

STAFF HERE NEW YORK WRITER
Author: STAFF HERE NEW YORK WRITER

The NEW YORK STAFF WRITER represents the experienced team at HERENewYork.com, your go-to source for actionable local news and information in New York, the five boroughs, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as New York Fashion Week, Macy's Thanksgiving Day Parade, and Tribeca Film Festival. Our coverage extends to key organizations like the Greater New York Chamber of Commerce and United Way of New York, plus leading businesses in finance and media that power the local economy such as JPMorgan Chase, Goldman Sachs, and Bloomberg. As part of the broader HERE network, including HEREBuffalo.com, we provide comprehensive, credible insights into New York's dynamic landscape.

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