Netrio Acquires Agio to Strengthen Cybersecurity Services

News Summary

Texas-based Netrio has acquired New York City’s Agio, enhancing its cybersecurity and IT service capabilities while expanding its market presence in the northeastern U.S. This merger is pivotal for Netrio as it aims to cater more effectively to small and mid-market enterprises, particularly in the financial sector. The integration of Agio’s advanced IT delivery platform is set to improve Netrio’s customer support and service efficiency, marking a transformative period for both companies in the managed service landscape.

Texas – Netrio, a managed service provider (MSP) headquartered in McKinney, Texas, has officially acquired Agio, an MSP based in New York City that specializes in cybersecurity and IT services tailored for the financial services sector. This acquisition is part of Netrio’s strategic initiative to enhance its cybersecurity capabilities and expand its market reach in the northeastern United States. Financial details of the acquisition have not been disclosed.

The merger marks a significant step for Netrio as it aims to position itself as a leading MSP focusing on the IT needs of small and mid-market enterprises, particularly those with revenue streams reaching up to a billion dollars. With Netrio’s current revenue exceeding $100 million, the acquisition not only broadens its customer base but also enriches its service offerings.

Agio brings valuable expertise in serving clients such as hedge funds, private equity firms, and investment bankers in the New York metropolitan area. Through this acquisition, Netrio gains access to a strong clientele base in New York City, northern New Jersey, and western Connecticut, significantly enhancing its geographical footprint.

Enhanced Service Delivery and Technology Integration

A key aspect of the merger is the integration of AgioNow, Agio’s proprietary GenAI-powered IT delivery platform. This advanced technology is expected to boost Netrio’s customer support capabilities and improve user experiences. The AI-driven service delivery not only enhances automation but also increases the efficiency of customer responses, addressing concerns regarding tech support and service delivery.

Netrio intends to leverage the combined strengths of both firms to deliver innovative technology solutions aimed at helping customers increase efficiency, reduce costs, and mitigate risks. As many service offerings within the industry become commoditized, Netrio’s management team emphasizes the importance of differentiating its services while maintaining a focus on customer-specific needs.

Organizational Structure and Channels

Netrio operates through two primary distribution channels: direct selling and an agent business model. The direct selling approach targets specific geographical areas, including Minneapolis, Dallas, and Western New York. Meanwhile, the agent model involves collaboration with other companies such as Avant Communications and BridgePoint Technologies. This structure allows Netrio to effectively reach various small to mid-sized enterprises while sustaining its characteristic service quality.

Future Outlook for Netrio and Agio Clients

The acquisition not only provides an opportunity for Netrio to expand its portfolio but also enhances the service options and skill sets available to all customers of both companies. Employees from both organizations can look forward to new pathways for skill development and career advancement in light of the merger.

With Agio marking Netrio’s fourth acquisition — following Success Computer Consulting and PCA Technology Group — Netrio is positioned to continuously evolve its offerings and capitalize on emerging market trends. L Squared Capital Partners backs Netrio, ensuring that resource availability aligns with its growth objectives.

As the managed service landscape evolves, Netrio remains focused on employing innovative strategies to navigate complexities and consolidate its position in the industry. The integration of Agio signifies a transformative period for both companies, setting a precedent for how small to mid-market businesses can effectively utilize technology.

Deeper Dive: News & Info About This Topic

• PR Newswire
• Wikipedia: Cybersecurity
• CRN
• Google Search: Netrio Agio acquisition
• Channel Futures
• Google Scholar: Netrio Agio
• Dallas Innovates
• Encyclopedia Britannica: Managed Service Provider